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Diverted to Delhi (2002)
Directed by Greg Stitt
Documentary · 55m
An Australian shopper phoning Coles Myer, an English housewife ringing Harrods and a New York stockbroker calling American Express all have one thing in common―their customer service queries are likely to be re-routed to India and answered by Indians impersonating local operators. It’s an increasingly attractive business proposition―labour and set-up costs are low yet the staff is keen and highly educated. Diverted to Delhi follows university graduates through a training course as they put aside their own identities and learn to speak and think like their international callers.
Crew
- Director
- Greg Stitt
- Writer
- Greg Stitt
- Director of Photography
- Joel Peterson
- Producer
- Greg Stitt
Details
- Release date
- 2002-01-01
- Runtime
- 55m
- Genres
- Documentary
- Original language
- EN
- Production
- Kachin Holdings Pty Ltd